Frequently Asked Question
What kind of baked goods do you sell?
We provide a variety of breads and pastries, as well as specializing in custom cakes and canapé for events.
What kind of ingredients do you use?
We use high-quality natural ingredients with some imported key ingredients. Everything in our bakery is made from scratch.
Do you deliver your breads and pastries?
Yes. Delivery surcharges are based on proximity, ranging from IDR 50,000 (Jakarta) to IDR 150,000 (Tangerang). Deliveries must pre-arranged, no same-day delivery.
How far in advance should I place my order?
You can order one day before for breads, and one week before for custom cakes.
How long can I keep your breads and pastries?
Our breads can still be consumed three days after they are baked, as long as they are kept at room temperature. Meanwhile, cakes should be refrigerated.
Where are you located?
Lotte Shopping Avenue 1st Floor and Kota Kasablanka LG Floor.
How should I pay my order?
Payment can be paid by transferring to BCA 21-777-38-898.
For custom cakes and hampers, you will need to settle a 50% deposit three days after you order. The remaining payment should be settled once the items are delivered.
The transfer receipt can be emailed to email@example.com or via Whatsapp to 0819-3275-9329.
Please mention your name and the cake you ordered. All orders cannot be cancelled.
How to be a member of Fleur n Fleur?
Simply fill your name, email and DOB. You will receive 20% discount after being registered.